Payment method instructions

1.Checkout process

• Choose a plan and payment method: Select the ChatGPT Go, ChatGPT Plus, ChatGPT Pro, Claude Pro or Claude Code plan from the services page or home page pricing area, then choose WeChat Pay, or Alipay / card / Apple Pay.
• ChatGPT Go, Plus and Pro: fill in your details after payment: When paying with Stripe, enter the email you use to sign in to ChatGPT in the email field; after payment you go straight to the "Enter your info" page. For WeChat Pay, scan to pay and click "I've paid" to open the same page. Paste your Session there and confirm the top-up email; the order number (XQ-…) shown at the top of the page is what you use for after-sales inquiries. No account password or verification code is needed at any point.
• Claude: enter your subscription account email: For Claude Pro and Claude Max, enter the subscription account email when paying with Alipay / card / Apple Pay, or note the plan name and subscription account email in the WeChat payment message. After paying, add WeChat support with the note "Claude" and send your order details. During setup, support will ask you to forward a one-time login code and then signs in for you; your password is never needed.

2.Do you need an overseas credit card?

Users are not required to prepare overseas credit cards by themselves, which is one of the core issues that the Xingqiao Subscriptions service wants to solve.

• You pay Xingqiao: Users pay through the Chinese yuan (CNY) order of Xingqiao Subscriptions and do not need to go to the OpenAI or Anthropic page to bind an overseas card.
• See the checkout page for details.: Whether bank cards, wallets or other channels appear will be subject to the actual display on the checkout page at that time, and no permanent commitment will be made on the static page.

3.Payment exception

• Repeat payment: Keep both payment records (for ChatGPT orders, also provide the order number), and contact customer support to check the subscription status and payment flow.
• Payment successful but not activated: For ChatGPT orders, first confirm your details have been submitted, then contact support with your order number; for Claude orders, contact support with your payment record and subscription account email. Orders with incomplete delivery are subject to refund policy verification.

4.Frequently asked questions

Can Xingqiao Subscriptions be paid with Alipay or WeChat Pay?
Yes. Xingqiao Subscriptions already supports WeChat Pay and Alipay, and you can also pay by card or Apple Pay.

What do I need to fill in when placing an order?
ChatGPT Go, Plus and Pro: enter the email you use to sign in to ChatGPT when paying with Stripe, or click "I've paid" after paying with WeChat, then paste your Session and confirm the top-up email. Claude: enter or note your subscription account email, contact support after payment, and forward a one-time login code during setup. No account password is needed in either case.

Can I get an invoice for a top-up order?
Yes, on request: after paying, send WeChat support the invoice title (company name) and tax ID, and we issue an ordinary e-invoice. The invoicing fee is 7% of the order, with a minimum of ¥50 per invoice.

Can you top up subscriptions for a whole team?
Yes. Team orders for ChatGPT Plus / Pro are supported: 5+ people get a team discount, and e-invoices are available. Email support@xingqiaosub.com to ask.